“The bottom line is this: If your company culture is healthy and strong, you’re going to be able to adapt and pivot.”

Toby Parrish

Chief Operating Officer, Televerde

Your culture is the lifeblood of your organization; and the health of your culture will determine whether you survive this crisis.

The fact of the matter is: If your company culture is healthy and strong, you’re going to be able to pivot and pivot well.

As a company with a more than 25-year tenure as a sales and marketing extension of some of the world’s largest companies, we’ve learned a ton about the leveraging our positive culture to get us through uncertain times.

Check out this article written by Televerde COO Toby Parrish, to learn:

1. Why a positive company culture is a must-have, not a nice-to-have

2. Why strong leadership, constructive feedback, and over-communication are business-essential

3. How to make investments – not withdrawals – into your team, to improve performance, morale, and culture

Download Televerde’s COO Toby Parrish’s byline, “After the Pandemic: How to Bring Back the Contact Center.”

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