“The bottom line is this: If your company culture is healthy and strong, you’re going to be able to adapt and pivot.”
Your culture is the lifeblood of your organization; and the health of your culture will determine whether you survive this crisis.
The fact of the matter is: If your company culture is healthy and strong, you’re going to be able to pivot and pivot well.
As a company with a more than 25-year tenure as a sales and marketing extension of some of the world’s largest companies, we’ve learned a ton about the leveraging our positive culture to get us through uncertain times.
Check out this article written by Televerde COO Toby Parrish, to learn:
1. Why a positive company culture is a must-have, not a nice-to-have
2. Why strong leadership, constructive feedback, and over-communication are business-essential
3. How to make investments – not withdrawals – into your team, to improve performance, morale, and culture
Download Televerde’s COO Toby Parrish’s byline, “After the Pandemic: How to Bring Back the Contact Center.”
Take the next steps find out more about how to bring your contact center back
better than ever by speaking with one of our experts