than MQL goal
initial response time
What used to take many days or weeks to respond to a web inquiry or tradeshow prospect now happens within 24 hours. Hot leads turn into sales opportunities after extensive qualification and understanding of purchasing timeframes, decision-making team and processes, active needs, and available budgets.
Our client was eager to continue the program with Televerde when we exceeded the MQL goal of the 3-month pilot by 30%. The engagement grew, adding online chat support, expanding languages to French and Portuguese, and delivering an average of 25 leads per week.
“The Televerde team has been amazing and very accommodating during our selection and onboarding process. I have never worked with a more professional and hands-on team. They are vested in our success.”
– Director of Global Marketing