Total Economic Impact™ of Televerde:
See the Results Clients Have Achieved
Discover how Televerde helps organisations deliver measurable results, scalable growth, and real business impact — supported by flexible models and deep industry expertise.
At Televerde, we’re committed to helping organisations achieve smarter growth.
We focus on streamlining operations, driving measurable outcomes, and unlocking new revenue opportunities.
Now, with the release of the Total Economic Impact™ (TEI) of Televerde, a commissioned study conducted by Forrester Consulting on behalf of Televerde, you can explore how our clients have achieved tangible results — and see exactly how those outcomes were delivered.
This analysis highlights the ROI, cost savings, and revenue growth Televerde has helped clients realise. For us, the findings reaffirm what our partners already know: Televerde is more than a service provider — we’re a trusted partner in achieving your business goals.
Key Findings From the Study
- 71% ROI over three years: Televerde clients achieved a significant return on investment, with a payback period of less than six months.
- £9.5M to £15.8M in additional annual revenue: Pipeline improvements across key segments drove substantial revenue growth for targeted business units, products, and campaigns.
- £3.2M to £7.9M in new annual revenue: Net-new revenue streams from previously untapped opportunities totalled between £9.5M and £23.8M over three years.
- £12.6M in operational efficiencies over three years: Clients realised major cost savings and improved performance through reduced turnover, streamlined delivery, and optimised pipeline management.
These findings are based on a composite organisation representative of interviewed customers and show how Televerde helps businesses overcome challenges such as SDR turnover, scaling for growth, and achieving consistent results in competitive markets.


Why Televerde?
- A Strategic Business Partner: We work alongside your teams, providing insights and expertise that go far beyond traditional outsourcing.
- Measurable Success: From pipeline growth to net-new revenue, Televerde focuses on the areas that deliver meaningful business impact.
- Social and Business Value: Our mission creates opportunities for incarcerated women while driving exceptional results for our clients — proving that purpose and performance can go hand in hand.