For nearly 30 years, we have provided outsourced sales, marketing and customer experience services to industry-leading companies across different industries, verticals and geographies. Our customers, many of whom belong to the Fortune 500, work with us because we offer consistent revenue growth, lead generation, and pipeline velocity within our scalable business model that is resilient to shifting market conditions.
Welcome to Televerde, a Different Kind of Outsourcing Partner
Marketing, Sales & Customer Care Solutions
We provide global, high-quality call center outsourcing powered by our dedicated customer success team. Our omnichannel approach meets your customers where they are, connecting with them across all of your available messaging channels and in their preferred language. Whether it’s for appointment setting, order processing, or customer support, we can delight your customers with a personalized experience.
Check out our success stories to learn why our clients rely on our call center services.
Say ‘Yes’ to ‘No’!
Say “Yes!” to:
No to high turnover
No to unnecessary overhead costs
No to costly hiring, training and extensive onboarding
No to the stress of figuring how to quickly ramp up or down
Say “Yes” to lower costs, higher ROI, and having a dedicated team that has brought in more than $12B in revenue for its clients.
Second-Chance Employers
Televerde believes in second-chance employment and impact sourcing (socially responsible outsourcing) to empower incarcerated women to reach their human potential. Eight of our 11 contact centers are staffed by incarcerated women, representing 70% of the company’s 600+ global workforce. A 2019 study by the ASU Seidman Research Institute sheds light on our model’s success, citing that participants in our prison workforce development program attain higher rates of employment, earnings, and education than other formerly incarcerated females in the U.S.
Use It Before You Lose It: Maximize Your MDF Value
Don’t Let Expiring MDF Dollars Turn Into Missed Opportunities
Televerde can help you maximize your market development fund value so you can more easily achieve your goals. Grow pipeline, fill gaps and tackle challenges in your sales funnel, and boost revenue with our global resources and end-to-end sales and marketing services. Read more.
Demand Generation Agency
Driving Revenue Growth & Customer Experience for Global Brands
We partner with the world’s leading B2B companies including SAP, GE, and Securus Technologies. Since we began in 1995, we’ve generated more than $12B in revenue for our clients, while helping them build customer loyalty, retention, and satisfaction.
Improving Sales and Marketing Alignment for SAP
Televerde continues to be one of SAP’s main demand partners—consistently exceeding expectations year-over-year (YoY). In fact, SAP managed to increase their contribution to the mid-market pipeline by 41% YoY.
SAP Partnership
Delivering Exceptional CX for Securus Technologies
Since we started working with Securus Technologies, their service levels have improved for consumers, while overall cost has dropped. The customer experience has improved, specifically due to the empathetic interactions between customers and agents.
Securus Technologies Partnership
Helping Broadcom Software Increase Sales Pipeline with CX
Acting as a true extension of the Broadcom Software team, Televerde agents integrate empathy, customer service, and sales techniques to create lasting customer relationships within the Broadcom Software partner channel.
Broadcom Parntership
