Our Model
A Company Built on Second Chances
We empower previously incarcerated women by providing them training, education, and jobs to help them re-enter their communities and build meaningful and rewarding careers.
Learn MoreTap into human potential for exceptional revenue growth. For over 25 years, we’ve combined the latest technologies with human connection to help our customers experience significant revenue creation. Our people-first approach ensures that, no matter which solution your business chooses, you gain high-CLV, long-lifecycle customer relationships. Want to earn more from your customers? We’ll show you how.
We help businesses create more valuable customer lifecycles with exceptional closed-loop solutions driven by technology, people, and process.
Since 1994, we’ve led the market in revenue creation powered by the human touch. Guided by founder Ron Bell’s vision of a business driven by compassion, Jim Hooker, who served as President and CEO from our inception until he retired in November 2018, launched Televerde as a “force for good”: a humble platform to change lives with second chances. During his tenure, Jim also changed business as we know it.
With more than 600 professionals, speaking 30+ languages, across four continents, we serve our customers’ needs throughout the customer journey with our innovative and integrated end-to-end approach.
We are proven experts in revenue creation. Our end-to-end, omnichannel services transform results by optimizing the modern customer journey for deeper loyalty, more fruitful relationships, and revenue growth. We work seamlessly with businesses to improve existing programs while eliminating obstacles to help you thrive in a changing digital-centric world.
We’re a collective of purpose-driven professionals dedicated to serving our customers, communities, and employees. Our organization brings together committed and passionate leaders with a shared interest in helping you achieve your goals while improving lives. We invest in quality people who deliver quality results.
Meet The Executive TeamWe empower previously incarcerated women by providing them training, education, and jobs to help them re-enter their communities and build meaningful and rewarding careers.
Learn MoreWhile we’re known for our innovative technology solutions, we pride ourselves on our human touch. Read how we make compassion the heart of our business.
Learn MoreWe believe that everyone deserves the opportunity to succeed. Learn about our commitment to building a diverse, inclusive, and equitable workplace.
Learn MoreRealizing potential is what we do best. Want to join our team of growth-minded professionals? Explore our job openings.
Find JobsCookie | Duration | Description |
---|---|---|
cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
JSESSIONID | session | The JSESSIONID cookie is used by New Relic to store a session identifier so that New Relic can monitor session counts for an application. |
viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |
Cookie | Duration | Description |
---|---|---|
__cf_bm | 30 minutes | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. |
bcookie | 2 years | LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID. |
bscookie | 2 years | LinkedIn sets this cookie to store performed actions on the website. |
lang | session | LinkedIn sets this cookie to remember a user's language setting. |
lidc | 1 day | LinkedIn sets the lidc cookie to facilitate data center selection. |
UserMatchHistory | 1 month | LinkedIn sets this cookie for LinkedIn Ads ID syncing. |
Cookie | Duration | Description |
---|---|---|
_ga | 2 years | The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. |
_gid | 1 day | Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. |
Cookie | Duration | Description |
---|---|---|
_fbp | 3 months | This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website. |
_mkto_trk | 2 years | This cookie, provided by Marketo, has information (such as a unique user ID) that is used to track the user's site usage. The cookies set by Marketo are readable only by Marketo. |
driftt_aid | 2 years | This is an anonymous identifier token that is used to tie a visitor on our website with the profile within the Drift system. This allows Drift to remember the information that a site visitor has provided through the chat on subsequent site visits. |
fr | 3 months | Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin. |
Cookie | Duration | Description |
---|---|---|
AnalyticsSyncHistory | 1 month | LinkedIn uses this to store information about the time a sync with the lms_analytics cookie took place for users in the Designated Countries |
avoidCachingSystem | session | No description |
BIGipServerab41web-nginx-app_https | session | No description |
BIGipServerwccorionprd_wl | session | No description |
drift_aid | 2 years | This is an anonymous identifier token that is used to tie a visitor on our website with the profile within the Drift system. This allows Drift to remember the information that a site visitor has provided through the chat on subsequent site visits. |
drift_campaign_refresh | 30 minutes | This is the session identifier token for the Drift chatbot. It is used to tie a visitor on our website with a current website session within the Drift system. This is enables session-specific features, such as popping up a messaging only once during a 30 minute session as to prevent a disruptive experience. |
li_gc | 2 years | LinkedIn uses this to store consent of guests regarding the use of cookies for non-essential purposes. |