See the Results Clients Have Achieved
At a Glance
This independent Forrester Total Economic Impact™ study models what a composite Televerde client actually gained over three years — a 71% ROI with payback in under six months, $10.2M in net present value, $16.2M in operational efficiencies, and $4–10M in new revenue every year.
At Televerde, we pride ourselves on helping organizations drive growth, streamline operations, and unlock new revenue opportunities. Now, with the release of The Total Economic Impact™ of Televerde, a commissioned study conducted by Forrester Consulting on behalf of Televerde, you can see the benefits clients have achieved and exactly how we delivered measurable results.
This analysis shows the ROI, cost savings, and revenue growth Televerde has provided to our clients. To us, the findings reaffirm what our partners already know: Televerde isn’t just a service provider—we’re a trusted partner in achieving your business goals.
By the numbers
71% ROI over three years: Televerde clients achieved a considerable return on investment, with a payback period of less than six months.
$12M to $20M in additional revenue annually: Pipeline improvements in key segments drove substantial revenue growth for targeted business units, products, or campaigns.
$4M to $10M in new revenue annually: Net new revenue streams from previously untapped opportunities totaled $12M to $30M over three years.
$16.2M in operational efficiencies over three years: Significant cost savings and reduced turnover eliminated disruptions and optimized pipeline performance.
These results for a composite organization representative of interviewed customers show how Televerde helps businesses overcome challenges like high SDR turnover, scaling for growth, and delivering impactful outcomes in competitive markets.
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The partnership
The Total Economic Impact™ is a methodology developed by Forrester Consulting that measures the financial impact of an investment. Forrester interviewed Televerde clients and built a composite organization to quantify the ROI, costs, and benefits of partnering with Televerde over three years.
The study found a 71% ROI over three years, with a payback period of less than six months. Clients also saw $12M–$20M in additional revenue annually and $16.2M in operational efficiencies over three years.
Forrester applied its TEI methodology: interviewing existing Televerde customers, aggregating their experiences into a single composite organization, and modeling the quantified benefits, costs, flexibility, and risk of the engagement.
Three categories: additional revenue from pipeline improvements, net-new revenue from previously untapped opportunities, and operational efficiencies from reduced SDR turnover and optimized pipeline performance.
Revenue, marketing, and operations leaders evaluating outsourced or embedded demand generation — and anyone building a business case for scaling pipeline without adding internal headcount.
Yes. You can view the complete Forrester Total Economic Impact™ of Televerde study, along with a summary infographic, directly from this page.
