Televerde’s Michelle Cirocco Appointed to Advisory Board of Arizona State University’s (ASU) Center for Services Leadership (CSL)
(September 14, 2017 – Phoenix, AZ) – Televerde, the global demand generation company, today announced its affiliation with the prestigious Arizona State University Center for Services Leadership (CSL)
As part of this, Michelle Cirroco, Vice President of Client Success at Televerde, joins the Advisory Board of the CSL. Televerde’s support and affiliation with the CSL aligns well with its history of providing exceptional service to its customers while giving back to the community.
The globally-recognized CSL strives to improve the business and academic understanding of the distinctive and growing role of services in organizations. In order to be a CSL member, organizations must possess an exceptional reputation as either a services firm or a product/manufacturing firm that competes through service/services. The organization must also be on a journey of continuous improvement, making a strategic commitment to compete through service/services.
The invitation-only CSL membership provides an opportunity for member companies to research the latest in services leadership, as well as participate in extensive information sharing across a wide spectrum of industries.
The affiliation joins Televerde with a long list of service-oriented companies who are already members of the CSL such as FedEx, Boeing, Mayo Clinic and Lowe’s.
“At Televerde, we not only care about the success of our B2B clients and employees but are also extremely passionate about serving our local communities. We have a natural connection with The Center for Services Leadership at Arizona State University, whose purpose is to make a positive difference in how the world is served,” said Michelle Cirocco, Vice President of Client Success at Televerde.
“For Televerde, this is a fantastic match, as we are a B2B service-focused company both in what we bring to market and as a purpose-driven organization. And personally, as a proud Arizona State University graduate, I’m very happy to give back by joining the Advisory Board of such a prestigious organization at my alma mater.”
About The Arizona State University Center for Service Leadership
The CSL was established in 1985 to pioneer the study of services when business schools were focusing primarily on products and manufacturing enterprises. By filling this void, the CSL has established itself as globally recognized authority and resource in the field. Highly successful companies and top academics turn to the CSL to understand how to compete strategically through both profitable services and through the use of customer service as a source of distinction.