Returning with Purpose: Fernando Delfino’s Vision for Driving Impact in LATAM
We’re excited to welcome back Fernando Delfino, our new LATAM sales director, and share his reflections on rejoining the company and his vision for driving success in the region. Fernando’s journey with Televerde has come full circle, and his passion for our mission and business model has only deepened during his time away.
Read on to discover what excites him most about returning, the insights he’s gained from working in the broader industry, and his ambitious plans to strengthen Televerde’s impact across Latin America.
What excites you most about returning to Televerde?
What excites me most about returning to Televerde is the chance to once again be part of a truly inspirational business model that goes beyond profits and profoundly impacts people’s lives. Televerde isn’t just a company. It is a catalyst for change, offering second chances and empowerment through career-building for incarcerated women. Being able to work in an environment that aligns with my values and contributes to meaningful societal change is incredibly motivating.
How has your time away influenced your vision for the LATAM sales team?
My time away from Televerde deepened my understanding of the distinctive value our portfolio brings to the B2B market. Working with other industry leaders has exposed me to various innovative business approaches and strategies, allowing me to see the specific advantages that set Televerde apart. I’ve gained a greater appreciation for how our offerings consistently add real value to clients by not only meeting business objectives but also creating additional impact through our results-driven approach.
What brought you back to Televerde, and what does it say about the company’s culture?
What brought me back to Televerde is the company’s deeply rooted commitment to impactful, purpose-driven work and a culture that genuinely supports growth and innovation. Televerde’s unique approach delivers results for clients while also encouraging personal and professional development within a supportive, collaborative environment. The people and leadership here value integrity, encourage diverse perspectives, and are always seeking ways to make a meaningful difference in the industry.
The LATAM team, whom I’ve had the pleasure of working with the first time around, has been pivotal to my growth and our success in the region. What’s new this time around is an even stronger collaboration with our EMEA team. Their depth of experience and diverse insights are instrumental as we scale and grow, enhancing our impact across the globe.
What strengths do you see in Televerde’s mission that make it unique in the industry?
What truly sets Televerde apart is how it integrates this social mission with high-quality, results-driven business practices. The company creates an environment where employees are driven by purpose, which translates into measurable success for clients. This combination of social good and operational effectiveness makes Televerde’s approach distinct, offering clients both business outcomes and the opportunity to support a company with a powerful, positive impact.
What are you most looking forward to achieving with your team in LATAM, and how do you plan to make an impact?
In LATAM, I’m most excited to build on the strong foundation Televerde has already established in the region. Over the years, I’ve developed deep relationships with clients, gained a thorough understanding of the market, and built a solid network of contacts that will be instrumental in driving growth. My fluency in both Spanish and Portuguese allows me to connect with clients in their local language, fostering a sense of closeness and enhancing our ability to propose services in a culturally relevant way. I plan to make an impact by leveraging the collaborative approach across regions, ensuring that knowledge and insights are shared to strengthen our overall strategy. The Televerde culture of transparency and teamwork is key to expanding our footprint in LATAM. By working closely with the LATAM team and my leaders we will continue to strengthen Televerde’s position as a trusted and recognized brand in the region.
