Sales and Marketing Alignment
A chaotic customer journey has flipped much of the sales action to the top of the funnel, making marketers responsible for nearly half of a company’s revenue. It’s a big ask with even bigger challenges to overcome. Marketers face immense pressure, scarcity of resources, a data literacy gap and a skeptical CEO.
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Monarch Medical Technologies Increases NPS Through Inside Sales
“Televerde enabled us to demonstrate that we’re committed to each customer receiving routine attention and communication. We were able to identify at-risk accounts, customer advocates, and upsell opportunities.” – Kristen Paulet, Director of Marketing Monarch Medical Technologies
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