How CX Helped Broadcom Software Generate Over 56M in Sales Pipeline

The Challenge:
Two large acquisitions had significant impact throughout Broadcom Software’s operations — specifically, its customer service. Resources were stretched thin, and customers needed better support, especially during the pandemic. Broadcom Software needed a solution that could help them.

Televerde came on board to help Broadcom Software in five significant ways (click on image to view in new window):

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