People and Compassion, the Televerde Culture

We are a company built on second chances. We view the world around us through a lens of compassion, putting people first in all we do.

Our ability to combine leading-edge tech and the human touch to help businesses accelerate the sales pipeline wouldn’t be possible without our team of sales professionals. And half of our team sits behind prison walls.

We provide sales training, education, and jobs for incarcerated women both while in prison and after they are released, helping them find their voice and reach their human potential. This is who we are.


Our values–caring for people, earn trust, passion for learning, courage to change, own outcomes–further our mission, shape our culture and guide our relationships with each other, our customers, our partners and the communities where we live and do business.


Televerde thrives on the strength of its communities. That’s why everything we do is aimed at empowering people to become stronger and more confident, so they can transform their lives and create sustainable futures for themselves and their families.

We are proud to have a diverse workforce built on integrity and compassion, and one that embraces each other’s unique backgrounds, perspectives and experiences.

The people we hire strengthen our purpose, ensuring a human touch in all we do for our customers, partners and one another.


Our employees are the heart of Televerde, and we celebrate them with our Values Awards.

Owning Outcomes: Ursula and Gordon

Our growing EMEA team has kept their spirits high during a global pandemic thanks to a selfless leadership team, including two rock stars: Ursula Hyland and Gordon Macleod. Both Ursula and Gordon represent our operations management amazingly well, going above and beyond each and every day. This duo flipped our office environment to a 100% work-from-home environment for an entire office in just 12 hours and bring joy to our day jobs with great opportunities for fun while driving results for our clients. Their dedication to the EMEA team is inspiring and they are dedicated to ensuring their colleagues are cared for and looked after in the best ways possible. We look forward to seeing our EMEA team grow and expand in 2021 under these great leaders!

“What makes Televerde special is that we’ve figured out how to marry profit and purpose. And when you do this, you see your work producing extraordinary results for customers but in a way that has profound societal impact. This is especially meaningful and it creates an environment in which people want to come to work every day.” Morag Lucey, Televerde CEO

Meet the executive team


Set up a discovery call with us and we’ll explore how we can help you generate leads, drive revenue and get results.