It takes people to build relationships, earn trust, and inspire confidence in your product or service. The meaningful and personal connections you have with prospects and buyers creates a memorable customer experience and new opportunities. Allow Televerde to build on these relationships for scalable customer growth, improved customer retention metrics, and customer experience optimization.

Customer Marketing Programs

Keep your customers around for the long run. We design programs for existing customers that drive loyalty, advocacy, and revenue growth. Our customer retention services encourage healthy business relationships that benefit both you and your client.

ABM Targeting & Programs Management

Create highly targeted account-based marketing (ABM) campaigns that earn you ideal customer relationships. Our customer retention services earn you maximum ROI by personalizing details while creating scalable, repeatable systems.

Reducing Friction

We’ll help you to measurably reduce friction between your customers and your brand by providing them a consistent level of exceptional service that is unaffected by the agent attrition you may be experiencing today as a result of the Great Resignation.

Customer Retention Impact

97% of marketers that have explored ABM report higher ROI relative to traditional marketing activities

Alterra Group

A 5% increase in customer retention can boost profits by 25% to 95%

HubSpot

Did You Know…

That retaining your current customers is 5-25x more cost-effective than acquiring new ones? If you’re looking for an easy way to lower your customer acquisition costs, here it is: refocus your sales efforts to increase retention.

We can help you:

  • Implement a Customer Feedback Loop – Let us implement a system to collect current customer feedback about how your current customers would rate their experience with your company, share it with your internal teams, and generate solutions using the insights it provides.
  • Treat Current Customers Like New Ones – Don’t assume that your customers will stick around just because they made a purchase in the past. We can help create a positive experience for current customers and proactively address new needs or challenges.
  • Success story

    InsideView Generates 3x Pipeline With ABM Approach

    InsideView integrated our ABM profiles to gain a 3x pipeline in target accounts, higher win rate, and improved customer retention. Learn how our customer retention services help businesses like InsideView achieve their goals.

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