OUR
APPROACH

Need help supporting your customers? Struggling to renew or retain current customers?

Put our contact centers to work for you.

Whether you need inbound chat, customer support service through a dedicated 800 number, or customer training and onboarding, we transform our contact centers into customer care centers that meet your needs and help improve customer retention and support.

Our contact centers focus on multi-channel relationship marketing to ensure timely renewals and strategic growth of your customer accounts with upsell and cross-sell lead generation.

services

  • Inbound Phone Care
  • Inbound Chat
  • Customer Training
  • Customer Retention and Support
  • Outbound Calling

PROVIDE THE HIGHEST-QUALITY CUSTOMER SERVICE.

Our contact center employees are experts in cross-selling, upselling, answering any questions and retaining your customers to build brand loyalty.

Global, Multi-Lingual Support
Contact Centers

Our highly-trained call center staff can represent your brand and learn your products and the needs of your customers. Best of all, our workforce is global and speaks multiple languages.

Deliver Care That Generates Revenue
Inbound Care

Our customer support service reps train to understand your product or service so they are a true extension of your customer care team while generating more revenue for your business.

Engage on a Personal Level
Inbound Chat

Take a personal, more human approach to your customers’ digital inquiries. Communicate in real time through inbound chat on your website. We can set-up and manage the live chat functionality and drive increased conversions from your website traffic.

Enhance Customer Support
Customer Retention and Support

Customer support quality has a direct tie to customer loyalty. Our trained experts can help enhance the quality of your contact center customer support by providing local, relevant support in the native language.

Expand Customer Accounts
Outbound Calling

You can count on our outbound contact center agents to ask the right questions, assess your caller’s needs, gather customer experience feedback and understand when to present upsell offers to support account growth initiatives.

OUR Experience

FIND SOLUTIONS FOR EVERY PART OF YOUR FUNNEL